This privacy policy describes how Directutilities.ie uses and protects any information that you give Directutilities.ie when you use this website.
 
Directutilities.ie is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
 
Directutilities.ie may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
 
This policy is effective from 10/01/2023
 
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
 
How do we collection this information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
 
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1.     To provide and operate the Services;
2.     To provide our Users with ongoing customer assistance and technical support;
3.     To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4.     To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5.     To comply with any applicable laws and regulations.
 
How do we communicate with our site visitors?
We may contact you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
 
Cookies
We use technologies, such as cookies (https://www.aboutcookies.org), to customise content and advertising, to provide social media features and to analyse traffic to the site. We may also share information about your use of our site with our trusted social media, advertising and analytics partners.
 
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
 
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, you will always be given the opportunity to unsubscribe or be removed from any mailings or marketing. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info @ Directutilities.ie.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
 
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:
Info at Directutilities.ie.
 
If you believe that any information we are holding on you is incorrect or incomplete, please email us at info at directutilities.ie.
 
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at info at directultities.ie.
 
Privacy Policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
 
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info at directutilities.ie.